
Written by the EasyDone team. Last checked 10 October 2026.
GoHighLevel is a brilliant machine for marketing agencies, and that's exactly why it's the wrong buy for most local businesses running it themselves.
That's the hot take. Here are the reasons, area by area, with a made-up business to keep us honest: Peel Sun Solar in Mandurah, run by Jacinta Okonkwo-Hart and her husband Benno. Four installers, two utes, a scissor lift they share with a mate, and more battery enquiries than they can quote since everyone in Falcon and Halls Head started getting curious about home batteries.
Jacinta got sold HighLevel by a bloke at a business breakfast in Mandurah. Six months later she'd built half a funnel, connected one phone number, written zero follow-ups, and the website still said "Solar panels for Peel homes" with a photo from 2019. The machine was there. Nobody was sitting at it.
Yeah, we make EasyDone Studio, so we're biased. Here's why we reckon it's the better fit for a business like Jacinta's, and where HighLevel genuinely goes further.
First, what did Jacinta actually need?
Before comparing anything, Jacinta wrote down the marketing jobs that weren't getting done. It's a short list, and it'll look a lot like yours:
- A website that shows what Peel Sun does now: batteries, not just panels.
- Recent installs on it, with photos, so people in Falcon can see a roof like theirs.
- Pages that answer the questions people ring about: rebates, battery sizes, how long the install takes.
- Showing up when someone in Mandurah searches for a battery installer, or asks an AI assistant for one.
- A follow-up for every quote that goes quiet.
- A nudge for a Google review after every happy install.
Then she asked one question of both options: who does each of those, every month, without her? That's the whole comparison. Everything below is that question asked six ways.
Who is each one built for?
HighLevel's own pricing page tells you who it's for. The plans are counted in "sub-accounts", one per client business, and the step up from Starter is the Unlimited plan, "built for growing agencies", with rebilling of phone and email costs. The top plan adds "SaaS Mode", so an agency can sell the whole thing under its own name. (HighLevel: Pricing, read 10 October 2026)
That's not a criticism. It's a design choice. HighLevel is built so a marketing agency can run dozens of local businesses from one dashboard and bill them for it.
Studio is built the other way round. One business, its website, and the ongoing work on that website done for it. Studio builds the site from your business details, then you can edit every page, word and photo yourself, on every plan, Free included.2
Verdict: if you're an agency, HighLevel is built for you. If you're Jacinta, it's built for the agency you'd have to hire to run it.
The website itself
HighLevel has websites and funnels, and Funnel and Website AI that builds and edits pages inside its builder from a prompt, a link or a reference image. (HighLevel Support Portal, HighLevel: AI tools in HighLevel, read 10 October 2026) It's a capable page builder, aimed mostly at landing pages and funnels that feed its CRM.
Studio's whole job is the website. It builds yours from your business details, hosts and publishes it, connects your own domain, and lets you show your work as case studies and write your own blog posts.2 Website Plus adds AI ideas for your site and content, AI writing for pages and case studies, AI rewriting of what's already there, and automatic blog posts.2
For Peel Sun, that means "6.6 kW system and 13 kWh battery, Falcon, two-storey, tile roof" plus four photos becomes a proper case study without Jacinta writing it at ten at night.

Verdict: HighLevel builds pages that feed a sales machine. Studio builds a website that keeps itself current.
The AI, side by side
This is where it gets interesting, because both talk a big AI game. Here's what each one says its AI actually does.
| Job | HighLevel | EasyDone Studio |
|---|---|---|
| Chats with leads | Conversation AI answers questions, qualifies leads and helps book appointments on supported channels (HighLevel Support Portal, HighLevel: AI tools in HighLevel) | Not a chat bot; your enquiries come to you |
| Answers the phone | Voice AI handles inbound and supported outbound calls (HighLevel Support Portal, HighLevel: AI tools in HighLevel) | Not a phone system |
| Writes your content | Content AI drafts posts, blogs, emails and website copy (HighLevel Support Portal, HighLevel: AI tools in HighLevel) | AI writing for pages and case studies, AI rewriting, automatic blog posts2 |
| Builds automations | Workflow AI turns a plain-language goal into a workflow (HighLevel Support Portal, HighLevel: AI tools in HighLevel) | Visual automation workflows and follow-ups on Growth2 |
| Looks after search | Not a listed AI tool | SEO, ongoing website checks, competitor research for search2 |
| Helps AI assistants understand you | Not a listed AI tool | Agent Optimisation (AO) for AI search on Growth2 |
| Runs without you | Only once someone has built and switched on each piece | The background work runs on the direction you agreed2 |
HighLevel's AI is aimed at the sales conversation: chatting, calling, booking, replying to reviews. It's good at that. Its in-app copilot, Ask AI, can even manage records and run bulk actions across its modules. (HighLevel Support Portal, HighLevel: AI tools in HighLevel) But every one of those agents has to be set up, trained on your business and watched by someone.
Studio's AI is aimed at the website and getting found. It checks your pages, fixes what it finds, keeps your details clear for AI assistants, does the competitor research for search and writes the next article. It reports back on what it did.

Verdict: HighLevel's AI talks to your leads once you've built it. Studio's AI does the website and search work, which is the bit most local businesses never get round to.
Follow-ups and automations
HighLevel's workflows are deep: pipelines, SMS, email, WhatsApp, missed-call text-back, appointment reminders, the lot. (HighLevel: Pricing) If you've got someone who loves building automations, they'll have a ball.
Studio's Growth plan includes visual automation workflows and follow-ups, AI-written newsletters and customer emails, and Google review request workflows that send happy customers your review link.2 Fewer switches, aimed at the follow-ups a local business actually forgets.
Whichever you pick, the rules don't change. ACMA says commercial messages need consent, must identify who sent them, and must include a way to unsubscribe.4 A machine that can send a thousand texts can also break the rules a thousand times before lunch.
Verdict: HighLevel goes further. Studio covers the follow-ups that matter without a weekend of setup.
Reviews
Both do reviews, differently. HighLevel's Reviews AI suggests or automates replies to the reviews you get, and can work back through old unanswered ones. (HighLevel Support Portal, HighLevel: AI tools in HighLevel) Handy if you're drowning in reviews.
Most WA trade businesses aren't drowning. They're getting three a year because nobody remembers to ask. Studio's Growth plan goes after that end: review request workflows that send a happy customer your review link while the job's still fresh.2 For Peel Sun, that's the day the battery app shows the first full charge, when the customer is at peak "this was a good idea".

Verdict: HighLevel helps you answer reviews. Studio helps you get them in the first place, which is the harder bit for a small crew.
Setup: the first month
This is where the hot take really earns its heat. HighLevel's flexibility is also its cost: there are a lot of decisions before anything works. Which pipeline stages? Which channels? Which phone number? What should the Conversation AI say about rebates, and who checks it hasn't promised something you can't do? Agencies do this for a living, and charge for it.
Studio's first month is your business details, a site built from them, and you checking it over. Then the ongoing work starts on the direction you agree, and you choose whether each piece just runs or waits for your OK first.2
Verdict: HighLevel's first month is a project. Studio's first month is a cuppa and a read-through.
Getting found in Google and AI answers
Google says local results come down to relevance, distance and prominence,5 and its guidance for AI features says the same search basics apply: helpful pages, crawlable content, accurate details.6 Nobody can buy you top spot.
This is Studio's home ground. Growth adds SEO, ongoing website checks and improvements, competitor research for search and Agent Optimisation, so AI assistants understand what you do and where.2 HighLevel can host the pages, but the search work itself is up to whoever runs the account.
Verdict: Studio, clearly. It's the job it was built for.
How the bill works
HighLevel's pricing page shows Starter at $97 a month and Unlimited at $297, without naming the currency, and marks Conversation AI, Voice AI, Reviews AI, calling, SMS and email as usage-based. (HighLevel: Pricing) Its help centre lists an AI Employee Unlimited add-on at $97 a month for each location, and says some AI, like Agent Studio, stays pay-per-use. (HighLevel Support Portal, HighLevel: AI product pricing, read 10 October 2026) So the real monthly number moves with how much you use it.
Studio's plans are a set list of inclusions, laid out plan by plan on the pricing page, in plain numbers.2 Advertising spend and your domain registration are separate.
Verdict: HighLevel bills like a phone plan with a wallet. Studio bills like a plan.
The one-screen scorecard
| Area | HighLevel | EasyDone Studio |
|---|---|---|
| Built for | Agencies running many clients (HighLevel: Pricing) | One business and its website2 |
| Website | Funnel and page builder | The whole job, kept current |
| AI | Talks to leads, once built | Does the website and search work |
| Search and AI visibility | Up to the operator | SEO, checks, competitor research, AO |
| Automations | Very deep | The follow-ups that matter |
| Reviews | Replies to them | Asks for them |
| First month | A setup project | A read-through |
| Who runs it | You, or an agency you pay | Runs on the direction you agree |
One honest limit: Studio isn't a CRM or a phone system. If you want an AI answering your calls, that's not us.
Back in Mandurah
Jacinta cancelled HighLevel at the end of the month. Not because it was bad, but because the stool in front of it was always empty.
On Studio, the site now has twelve real battery installs as case studies, a page for Halls Head and Falcon that answers the questions people actually ask, and a new article each month that she reads on the couch and approves in two minutes. The background work runs while she's on a roof.
Benno still reckons the funnel would've been great. Benno also still hasn't built it.
Your turn
Write down who would sit at the machine. If the honest answer is "nobody", buy the thing that does the work. See what EasyDone Studio builds for your business, with your services, your suburbs and your jobs, and the ongoing work done for you.
Sources
- HighLevel: HighLevel: Pricing accessed Saturday 10 October 2026
- Product documentation: EasyDone Studio: Plan inclusions accessed Saturday 10 October 2026
- HighLevel Support Portal: HighLevel: AI tools in HighLevel accessed Saturday 10 October 2026
- acma.gov.au: ACMA: Avoid sending spam accessed Saturday 10 October 2026
- support.google.com: Google local ranking guidance accessed Saturday 10 October 2026
- developers.google.com: Google AI search features and websites accessed Saturday 10 October 2026
- HighLevel Support Portal: HighLevel: AI product pricing accessed Saturday 10 October 2026
Researched and written with AI for EasyDone Studio. Every figure links to the source it came from.